Cancellation by SandAndArt.com
Please note that there are some orders that we are unable to accept and they will be cancelled from our side. We reserve the right, to cancel the order for any reason. Like under any foreseen circumstances that may come in the way of your order that may be limitations on quantity available for purchase, error in product(s) or pricing information, or limitations of our credit department. We may also require information before accepting your order. We will contact you if in any case, your order is cancelled or any kind of information that is required to accept your order. If your order is cancelled after your credit card has been charged, the amount will be credited to your account within 4-5 working days.
Cancellations by the customer: Before Dispatch
In case we receive a cancellation notice from your side and the order has not been dispatched by us, we will cancel the order and refund the entire amount within 1-2 working days.
Cancellations by the customer : After Dispatch
On the other hand, on cancellation of an order after it has been dispatched from our side, the cancellation charges will become applicable that is 5% of the order value and the shipping charges incurred on that particular order. We expect that no difference of opinion will happen from your side regarding the cancellation. If the Product is once dispatched, it cannot be returned.
Our ART is made to make you happy, and we back that up with our return policies. If you’re not pleased with your purchase from SandAndArt.com, just contact us within 30 days and we will give you a 100% refund. While we hope it doesn’t come to that, we’ll make it as painless as possible with free return shipping. Also, in case of asking to replace the damage item Instead of refunding the money then we will without any guaranty of refunding later . In addition to the “30-day Satisfaction Guarantee” our product is covered by a Limited Warranty.